Shipping Policy
Shipping Policy
What is the delivery time? The delivery time consists of two phases:
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Processing time Within 1-3 business days after placing the order, it will be checked, approved, and packed. The package will then be prepared for shipping.
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Delivery time Canada: 5-10 business days
Shipping is handled by Canada Post. All shipping times exclude any potential customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.
What does shipping cost? We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.
Where is my package? After shipping, the customer will receive an email with a tracking number. The order can be tracked via the tracking page on our website. To do so, click on "Track Your Order" in the main menu of our website.
For logistical reasons, the order may be shipped in multiple partial shipments.
My tracking number is not working It may take up to 5 business days for tracking information to be updated. If the tracking still shows no information after a few days, please contact our customer service.